PS - I have a new computer, use the latest Windows version. I am trying to launch my business and need to create a new animation in Sketchup. However, I am the owner of the computer and App and the only one using it, so presumably I am the administrator? Don’t see to have the option to log in as an Admin ![]() Step 2 : Create a file named activationinfo.txt. It suggests I log in as an administrator or contract my system administrator. Step 1 : Ensure that the appropriate version of SketchUp Pro is installed on all computers. Just tried again, the install app launched and made it 50% of the way then came up with error message 1303.Tried the Install file again and received the same message as the first time.Then I rebooted, went back to Start Menu and the SketchUp App links are there but don’t open the app.When I went into the Start Menu to open my existing version of Sketchup, it was no longer there.You may not have the appropriate permissions.” I needed to Task Manager to shut down the install file. “the item referred to by this application cannot be accessed. ![]() After clicking the install app, all seemed well, until I received a message saying. Today I tried upgrading my Sketchup Pro 2020 to 20.2.
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